PRIVACY POLICY

www.angelsmarketplace.shop

Effective date: 12th December 2025

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, sign up for updates, place an order, request support, or otherwise interact with us (the “Services”).

Angels Marketplace is operated from the United States. For purposes of applicable data protection laws, Angels Marketplace acts as the data controller (or equivalent term) for personal information processed through the Services.

1. Scope and Who This Policy Applies To

This Policy applies to personal information we process about visitors, customers, and account holders who use the Services. It covers online interactions (web browsing, checkout, support) and related communications (email, chat, order updates).

2. Key Privacy Roles

Depending on where you are located, we act as a “controller” (or equivalent) for personal information we decide how to use. Our service providers (payment processors, shipping carriers, analytics providers) typically act as “processors” (or equivalent) handling data on our instructions.

3. Privacy Laws We

We design our privacy program to meet major frameworks that commonly apply to global e-commerce, including where relevant:

  • EU GDPR and UK GDPR (EEA/UK users)
  • CCPA/CPRA (California) and similar US state privacy laws (e.g., Virginia, Colorado, Connecticut, Utah)
  • PIPEDA (Canada)
  • Australia Privacy Act (where applicable)
  • Brazil LGPD (where applicable)
  • Certain GCC/Middle East data protection laws where applicable (for example, UAE/KSA regimes)

Not every law applies to every person. Your rights depend on where you live and how you interact with us.

4. The Information We Collect

We collect information in three buckets:

A. Information you provide
Name, email, phone, billing/shipping address, account credentials, support messages, product preferences, and any content you submit (like reviews).

B. Information collected automatically
Device identifiers, IP address, browser type, pages viewed, referral URLs, approximate location, and activity on the Site (via cookies and similar tech).

C. Information from third parties
Payment confirmation (not full card details), fraud signals, delivery status updates, marketing/analytics insights, and social media interactions where you engage with our pages.

5. Orders, Payments, and What We Don’t Store

When you pay, your payment is processed by third-party payment providers. We generally receive transaction confirmations and limited payment metadata (like payment status, last four digits, or tokenized references), but we do not intentionally collect or store full payment card numbers on our servers unless explicitly stated and compliant with required security standards.

6. Account Registration and Profile Data

If you create an account, we process your registration details, login credentials, order history, saved addresses, and preferences. You are responsible for keeping your login credentials confidential.

7. Customer Support and Communications

If you contact us, we process your message content, attachments (if any), order references, and interaction history to solve problems, respond to requests, and keep records of resolutions.

8. Marketing, Newsletter, and Promotional Messages

If you subscribe (e.g., “Sign up and connect”), we use your email/phone to send updates, offers, and product news. You can opt out anytime using the unsubscribe link or by contacting us.
We may still send non-marketing messages that are necessary (order confirmations, delivery updates, security notices).

9. Cookies, Pixels, and Similar Technologies

We use cookies and similar tools to:

  • keep the Site functional (cart, login, security)
  • remember preferences
  • measure performance and improve the Site
  • support marketing/advertising (where enabled)

Where required by law, we use a consent mechanism (cookie banner/settings). For deeper detail, we may publish a separate Cookie Policy.

10. Why We Use Your Information (Purposes)

We use personal information to:

  • create and manage accounts
  • process orders, payments, shipping, exchanges/returns where applicable
  • provide customer support
  • prevent fraud, protect the Site, and enforce our Terms
  • personalize shopping experience
  • run analytics and improve products and Services
  • send marketing (where you allow it or where permitted by law)
  • comply with legal obligations and respond to lawful requests

11. Legal Bases for Processing (GDPR/UK GDPR Users)

For EEA/UK users, we rely on the following legal bases as applicable:

  • Contract (to fulfill your orders and provide Services)
  • Legitimate interests (security, fraud prevention, service improvement, analytics)
  • Consent (certain cookies/marketing where required)
  • Legal obligation (tax, accounting, regulatory compliance)

You can object to processing based on legitimate interests where your rights override ours.

12. Sensitive Information

We do not intend to collect “sensitive” categories (e.g., health, biometrics, religion) and ask you not to submit them. If you do, you consent to our processing of that information solely to address what you sent us (and we may delete it where appropriate).

13. Children’s Privacy

The Services are not directed to children and are not intended for users under 13 (or higher age if your local law requires). If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

14. How We Share Information

We share personal information only as needed for business operations, including with:

  • Payment processors (to complete transactions)
  • Shipping/logistics providers (to deliver orders and manage returns/exchanges)
  • IT hosting and infrastructure (website hosting, email services, security services)
  • Analytics and marketing partners (where enabled and lawful)
  • Professional advisers (lawyers, accountants, auditors)
  • Authorities when required by law or to protect rights and safety

We do not “sell” personal information in the traditional sense. Some advertising/analytics activities may be treated as “sharing” under certain laws (e.g., CPRA) — see Section 20.

15. Service Providers and Contracts

Where service providers process data for us, we use contractual protections appropriate to the risk and legal requirements (including confidentiality, security obligations, and restricted processing).

16. International Data Transfers

Because we operate globally, your information may be processed outside your country. Where required (for example under GDPR/UK GDPR), we use recognized transfer safeguards such as standard contractual clauses and risk assessments, and we implement security measures proportionate to the transfer risk.

17. Data Retention

We keep personal information only as long as needed for the purposes in this Policy, including:

  • order fulfillment and after-sales support
  • fraud prevention and security
  • accounting/tax/legal compliance
  • resolving disputes and enforcing terms

Retention periods vary by category and legal requirement. When data is no longer needed, we delete or de-identify it.

18. Security Measures

We use reasonable administrative, technical, and physical safeguards designed to protect personal information (access controls, encryption in transit where appropriate, secure hosting, monitoring). No system is perfectly secure; you use the internet at your own risk.

19. Your Choices and Account Controls

You can:

  • update account details
  • unsubscribe from marketing
  • manage cookie preferences (where available)
  • request access/deletion/correction as described below

20. US State Privacy Rights (Including California CCPA/CPRA)

Depending on your state, you may have rights to:

  • know what categories of personal information we collect and why
  • access specific pieces of personal information
  • delete personal information (subject to exceptions)
  • correct inaccurate personal information
  • opt out of certain targeted advertising or “sharing” for cross-context behavioral advertising (where applicable)
  • limit use/disclosure of certain sensitive personal information (if applicable)

We will not discriminate against you for exercising privacy rights.

21. GDPR/UK GDPR Rights (EEA/UK Users)

You may have rights to:

  • access your personal data
  • rectify inaccuracies
  • delete data (where applicable)
  • restrict processing
  • object to processing (including marketing)
  • data portability
  • withdraw consent (where we rely on consent)
  • lodge a complaint with your supervisory authority

22. Canada (PIPEDA) and Other Regions

Where local laws apply, you may have comparable rights to access, correction, deletion, and complaint mechanisms. We aim to honor rights requests consistently, while applying jurisdiction-specific rules as required.

23. How to Submit a Rights Request

Send a request to [Insert privacy email] with:

  • your name and contact details
  • what you’re requesting (access, deletion, correction, opt-out, etc.)
  • the email/phone used for your account or orders
  • your order number (if relevant)

We may need to verify your identity before completing the request. Authorized agents may be required to provide proof of authorization (especially for certain US state requests).

24. Changes to This Policy

We may update this Policy for legal, operational, or business reasons. We will update the Effective Date and post the new version on the Site. Material changes may be communicated through additional notice where required by law.

25. Contact Us (and Complaints)

For privacy questions, requests, or complaints, contact:
Privacy Team – Angels Marketplace
Email: admin@angelsmarketplace.shop

If you are in the EEA/UK, you may also have the right to lodge a complaint with your data protection authority.